Terms of service

Terms of Service

These terms apply to purchases from CRTWAVE (crtwave.com), operated by VELMORA GLOBAL LIMITED, Room D02, 9/F, Pak Yu Industrial Centre, 18 Cheung Yue Street, Cheung Sha Wan, Hong Kong. By placing an order you agree to them.

Products

We describe products as accurately as we can. Product photos may differ slightly in color due to screens. Compatibility notes on each product page tell you which devices a product works with — please check them before ordering.

Prices & payment

Prices are shown in your local currency where available and may change without notice. We may cancel and refund an order if a product was listed at an obviously wrong price. For security, some orders are reviewed before payment is captured and may require additional verification.

Shipping, returns & refunds

See our Shipping Policy and Refund Policy. The address above is our registered business address, not a returns address — if a return is needed, email us first for instructions. Nothing in these terms limits your statutory consumer rights.

Software & content

Some devices can run user-installed software and emulators. You're responsible for complying with the laws that apply to you, including copyright, when installing or using software and game content.

Limitation of liability

To the extent allowed by law, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, without affecting mandatory consumer protections in your country.